Last updated August 12, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Return policy is not applicable for all our products listed in the website. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging, and mail your return to the following address:
Shilpa Therapeutics Pvt Ltd
Plot No 118, IDA, Phase III,
Telangana, India – 500051
Mob – 9553445212
After receiving your return and inspecting the condition of your item, we will process your refund. Refunds may take 14 days depending on your mode of payment. We will notify you by email when your refund has been processed.
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Any amounts refunded will not include the cost of shipping.
Some items are non-refundable and non-exchangeable.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.